Appointments and After Hours

Appointments are necessary for all except emergency situations. Please make a double appointment for complex matters.  Please notify reception staff if a procedure or specific treatment is required. 

When the surgery is closed, please call our Locum Service on (03) 9429 5677. An out of pocket fee may apply. 

Home Visits

Home visits can be arranged for emergency cases, if a doctor is available. All home visits incur a fee. If a Doctor is unavailable please call the locum service or go to your nearest hospital emergency department. These are located at Dandenong, the Valley Private and Monash Medical Centre. 

Telephone Policy

To give each patient the best consultation possible, doctors prefer not to be interrupted by phone calls.  Practice staff are happy to take a message, and the doctor will return your call as soon as they are available.  

Fees

We require patients to pay for their consultation in full on the day of their visit, the rebate may then be claimed through the Medicare Easy Claim System at this surgery.

Pensioners, Disabled and Health Care Card holders are bulk billed in hours, however charges will apply after hours.

All doctors of this practice work independently and are not in partnership, fees may vary between practitioners.

A list of fees for doctors are available at reception, including any extra items that may be needed at you consultation.